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    Privacy and Cookie Policy

    About us

    Advascale SIA – further ADVASCALE – registered at Maskavas street 322, Riga, Latvia, including its affiliates and subsidiaries, is committed to respecting your privacy and complying with applicable data protection and privacy laws. This Privacy and Cookie Policy details the steps we take to protect your personal data used in accordance with your use of (our site), where Advascale SIA is the data controller.‍

    This policy describes personal data that we process, the purposes for which we use such data, and how you can review and correct any personal data processed by us. ADVASCALE ensures, within the framework of applicable law, the confidentiality of personal data and has implemented appropriate technical and organizational measures to safeguard Personal Data from unauthorized access, unlawful processing or disclosure, accidental loss, modification, or destruction.‍

    The Privacy Policy applies if a Client uses, has used, or has expressed an intention to use or is in other way related to any of the services provided by ADVASCALE, including to the relationship with the Client established before The Privacy Policy entered into force. By accessing our site, you consent to us processing your personal data set out in this Privacy Policy.


    “Client” means any natural person who uses, has used or has expressed a wish to use or is in other way related to any of the services provided by ADVASCALE.

    “Personal data” means information relating to you or another identifiable individual.‍

    “Processing” means any operation carried out with Personal data (incl. collection, recording, storing, erasure, transfer, etc.).

    “Changes” to this Privacy Policy. We may occasionally update this Privacy Policy. We will revise the “last updated” date at the bottom of the Privacy Policy when we do. Please ensure that you frequently check this Privacy Policy for any updates. 

    Collection of information. ‍

    We collect your personal data and other information when you use or register for our products and services, make a payment, participate in campaigns, subscribe to a newsletter, or otherwise interact with us. We are responsible for processing the personal data we receive, and if subsequently, we transfer it to a third party acting as an agent on its behalf.‍

    Personal data may be collected from a Client, from the Client’s use of the services, and external sources such as public and private registers or third parties. Personal data categories which ADVASCALE primarily, but not only, collects and processes are:‍

    “Identification data” such as name, personal identification code, date of birth, data regarding the identification document (e.g., copy of the passport, ID card, video-call, etc.).‍

    “Contact data” such as an address, telephone number, email address, language of communication, etc.‍

    “Financial data” such as accounts, credit cards details, ownership, transactions, credits, income, liabilities, the Client’s financial experience, and investment objectives such as data collected during the selection and provision of investment services, investment or insurance services, and other products carrying investment risk knowledge, trade requests or executed transactions in financial instruments, etc.‍

    “Data about trustworthiness and due diligence” such as data about payment behavior, damage afflicted to ADVASCALE or other party, data that enables ADVASCALE to perform its due diligence measures regarding money laundering and terrorist financing prevention and to ensure compliance with international sanctions, including the purpose of the business relationship and whether the client is a politically exposed person.‍

    “Data obtained and/or created while performing an obligation” arising from law such as data resulting from inquiries made by authorities, such as Tax Agency, courts, Enforcement Agency, details of income, credit commitments, property holdings, remarks, and debt balances.‍

    “Data about the Client’s tax residency” includes data about the country of residence, tax identification number, etc.‍

    “Communication data” collected when the Client communicates with ADVASCALE via telephone, visual and/or audio recordings, e-mail, messages, and other communication mechanisms such as social media, data related to the Client’s visit at ADVASCALE ’s web sites or communicating through other ADVASCALE channels (e.g., internet- and mobile bank), etc.‍

    “Data about habits, preferences, and satisfaction” includes the activeness of using the services, services used, personal settings, survey responses, hobbies, Client satisfaction, etc.

    Purposes and legal basis of processing Personal Data. 

    We use your Personal data to provide you with our services.

    ADVASCALE processes Personal data primary to:

    • Manage customer relations and provide and administrate access to products and services. To conclude and execute an agreement, for example, a transaction/investment, with the Client, keeping data updated and correct by verifying and enriching data through external and internal registers based on: performance of an agreement or to take steps at the request of the Client before entering into a contract or compliance with a legal obligation.
    • Comply with legal obligations and verification of identity to comply with applicable law, among other things related to due diligence, prevent, discover, investigate and report potential money laundering, terrorist financing, if the Client is subject to financial sanctions or is a politically exposed person and to verify identity-based on the performance of an agreement or to take steps at the request of the Client before entering into a contract or compliance with a legal obligation or ADVASCALE ’s legitimate interest for sound risk management and corporate governance.

    Protect the interest of the Client and/or ADVASCALE

    To protect the interests of the Client and/or ADVASCALE and examine the quality of services provided by ADVASCALE and for the purpose of providing proof of a commercial transaction or of other business communication (recorded conversations) based on: performance of an agreement or to take steps at the request of the Client before entering into a contract or compliance with a legal obligation or consent from the Client or ADVASCALE ’s legitimate interests to prevent, limit and investigate any misuse or unlawful use or disturbance of our services and products, internal training or quality assurance of services.
    • Provide additional services, perform customer surveys, market analyses, and statistics. Offer the Client the services of ADVASCALE or carefully selected cooperation partners, including personalized offers, based on: consent from the Client or ADVASCALE’s legitimate interest to offer additional services. Perform Client surveys, market analyses, and statistics; organize games and campaigns for a Client based on: our legitimate interest to improve services, improve the Client’s user experience of services, and develop new products and services or consent from the Client.
    • Prevent misuse of services and ensure adequate provisions of services. To authorize and control access to and functioning of digital channels, prevent unauthorized access and misuse of those and to ensure the safety of information based on: performance of an agreement or take steps at the request of the Client prior to entering into an agreement or compliance with a legal obligation or consent from the Client or ADVASCALE ’s legitimate interests to have control over authorizations, access to and functioning of ADVASCALE digital services.
    • Improve technical systems, IT infrastructure, customizing the display of the service to the device, and developing ADVASCALE services inter alia by testing and improving technical systems and IT infrastructure based on ADVASCALE’s legitimate interests to improve technical systems and IT infrastructure.
    • Establishing, exercising, and defending legal claims. To establish, exercise, and defend legal claims based on the performance of an agreement or in order to take steps at the request of the Client prior to entering into an agreement or compliance with a legal obligation or ADVASCALE’s legitimate interests to exercising legal claims.
    • Execute transactions in national and international payment systems. To fulfill obligations to execute national and international transactions via credit institutions and payment systems based on the performance of an agreement or take steps at the request of the Client prior to entering into an agreement or compliance with a legal obligation.

    Sharing personal data

    We might share your personal data with our affiliates to provide you with our services.

    Personal data is shared with other recipients, such as:

    • Authorities (such as Tax Agency, supervisory authorities, and Financial Supervisory Authority). We may also occasionally be required by law, court order, or governmental authority to disclose certain types of personal data. Examples of the kind of situation where this would occur would be in the administration of justice; or where we have to defend ourselves legally.
    • ADVASCALE’s affiliates and subsidiaries.
    • Credit and financial institutions, insurance providers and intermediaries of financial services, third parties participate in the trade execution, settlement, and reporting cycle.
    • Financial and legal consultants, auditors, or any other service providers of AVASCALE.  
    • Third parties maintain databases and registers, e.g., credit registers, population registers, commercial registers, securities registers, or other register holding or intermediating Personal data debt collectors and bankruptcy or insolvency administrators.
    • Participants and/or parties related to domestic, European, and international payment systems.
    • Processors authorized by ADVASCALE.  
    • We may disclose depersonalized data (such as aggregated statistics) about the users of our site to describe our traffic patterns and their site information to prospective partners, advertisers, investors, and other reputable third parties and to other lawful purposes. These statistics will include no personal data.
    • Finally, we may need to disclose personal data in the event of a reorganization, sales, or takeover.

    Service Providers

    ADVASCALE may use authorized processors for processing Personal data or transfer Personal Data to other recipients. In such cases, we take needed steps to ensure that such data processors process Personal data under the instructions of ADVASCALE and in compliance with applicable law and requires adequate security measures.

    Geographical area of processing

    As a general rule, the Personal data is processed within the European Union/European Economic Area (EU/EEA) but in some cases transferred and processed to countries outside the EU/EEA.‍

    Transfer and processing of Personal Data outside the EU/EEA can occur provided there is a legal ground, i.e., due to a legal requirement or the Client’s consent, and appropriate safeguards are in place. Appropriate safeguards, such as:‍

    – There is an agreement in place including the EU Standard Contractual Clauses or other approved clauses, code of conducts, certifications, etc., approved by the General Data Protection Regulation;‍

    – The country outside of the EU/EEA where the recipient is located has an adequate level of data protection as decided by the EU Commission;‍

    – The recipient is certified under the Privacy Shield (applies to recipients located in the United States)‍

    Upon request, the Client can receive further details on Personal data transfers to countries outside the EU/EEA.

    Retention periods

    Personal data will be processed no longer than necessary. Personal data will be saved as long as the contractual relationship exists and after that for a maximum of 10 years with regard to rules of limitation. In some cases, the data may be saved longer due to capital adequacy legislation applicable to ADVASCALE. Other deadlines may also apply when Personal Data is stored for purposes other than the contractual relationship. The retention period may be based on agreements with the Client or Partner, the legitimate interest of ADVASCALE, or applicable law (such as laws related to accounting (7 years), anti-money laundering (5 years), the statute of limitations, civil law, etc.)

    Your rights

    You have various rights in relation to your personal data, including:
    • the right to request information regarding what personal data is processed;
    • the right to have your personal data rectified if inaccurate or out of date;
    • he right to have your personal data erased;
    • the right to object to specific processing or to have specific processing restricted; and
    • the right to have your personal data transferred from one data controller to another;
    • the right to receive his/her Personal data that is provided by him-/herself and is being processed based on consent or to perform an agreement in written or commonly used electronic format and were feasible transmit such data to another service provider (data portability);
    • the right to withdraw his/her consent to process his/her Personal data.
    • the right not to be subject to wholly automated decision-making, including profiling, if such decision-making has legal effects or significantly affects the Client. This right does not apply if the decision-making is necessary to enter into or to perform an agreement with the Client, if the decision-making is permitted under applicable law or if the Client has provided his/her explicit consent.
    • the right to lodge complaints pertaining to the use of Personal Data to the Data Protection Authority if he/she considers that processing of his/her Personal data infringes his/her rights and interests under applicable law.
    Please note, these rights are not absolute, and there may be conditions that must be met before you can enforce these rights.

    Use of cookies

    Cookies are small files that websites save to your computer, mobile, tablet, or your browser’s memory when you visit a website. They can be used to track the pages you visit on the website, save the information you enter or remember your preferences, such as language settings.‍

    You can accept or decline cookies. Cookies are placed on your device only if you consent unless cookies are required for the strictly technical functioning of the website. However, note that if you choose to decline cookies, certain website functions may not function properly or may not function at all.

    Why are cookies used?

    Cookies are needed to enable us to make our digital services more accessible for you to use, show how visitors use our site, and improve the service we offer you. In some cases, the use of cookies means that we process personal data. All personal data processing is in accordance with our policy on handling personal data.‍

    Our site uses session cookies for authentication purposes only, and by using our site, you consent to us using these session cookies.‍

    If you want, you can delete cookies through the settings on your browser. Please note that some services might not work if you remove or block cookies. It can also affect the rest of our site and how it works for you.‍


    We are committed to protecting the security of your personal data. We use various security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure.

    Links to other websites

    Our site may contain links to other websites. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for other websites’ content, security, or privacy practices.

    Contact details

    You may contact ADVASCALE with any inquiries, withdrawal of consents, requests to exercise subject data rights, and complaints regarding the use of Personal data. Contact details of ADVASCALE are available on ADVASCALE.


    Contact details
    Data Protection Officer: Emma Nikolajenko
    Contact e-mail: [email protected]
    Adress: Maskavas street 322, Riga, Latvia, LV-1063. Email:

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